Frequently Asked Questions

If you have installed the LinkMyDeals plugin on your WordPress website, but coupons are not being pulled, you should check the troubleshoot configuration from here 
WordPress Admin > Tools > Site Health > LinkMyDeals

LinkMyDeals Troubleshoot shows you every detail about the configuration for the Linkmydeals plugin. 

• Theme: This field checks if you have installed the LinkMyDeals plugin on one of the compatible WordPress Themes.
• WP-Cron: WP-Cron is a WordPress feature that executes scheduled jobs. The field checks if the WP-Cron has been enabled for your website from your hosting service provider. For Auto-pilot mode to work smoothly, it is crucial that WP-Cron is enabled for you.
• cURL: It allows the user to create HTTP requests from your website to the LinkMyDeals API. This check ensures PHP CURL is enabled on your hosting server.
• Images: This is an optional check. Not all WordPress theme support third-party images. Only select theme support third-party images in offers (Eg - ClipMyDeals). However, if your website does not support images then we highly recommend you add Store Logos in WordPress as a fallback when an image is not available for an offer.
• Database: This field checks your database character set. The recommended character set is utf8mb4 since it supports Non-English characters.
• File Permissions: Permission is required to write debug logs. These logs can be accessed by the technical team to investigate an issue related to API calls.
• Allow URL fopen: The allow_url_fopen is a setting managed through the PHP Options which is needed to allow your website to retrieve any CSV files from the LinkMyDeals server.
  
• Exif: This check is important if you want to import images to your website. LinkMyDeals uses it to ensure that the image dimensions will appear appropriately on your website.